Smashburger - Mesa

My husband got the Avocado Bacon Club with grilled chicken, it used to come with avocado slices and now it?s an avocado sauce. He preferred it better with the slices. Our fries were fresh along with my classic burger!! Service was good and we didn?t have too wait long for our food!!

How have I never been to this place before?! Wonderful service excellent food, not to mention the presentation of it! Great establishment, a little hard to find at first but it?s very nice and has a good atmosphere; cashier was very accommodating of myeyesight (I unfortunately lost my glasses and cannot see very well without them) and offered to read the menu for me! 10 starsif I could!

We had an incredible experience here tonight! My husband and I had originally planned to have dinner at Chipotle next door, but afterwards, we decided to stop at SB for a shake on our way back to the car. The staff warmly welcomed us as soon as we walked in, and we ended up having a delightful conversation with them. When I mentioned my dietary concerns, Stephen took the time to recommend several flavor combinations for me and my husband. He really put in a lot of effort into the presentation of what was essentially a simple shake, and it turned out looking amazing. It might sound a bit over the top to rave about an ice cream shake, but it was the thoughtfulness, friendliness, and attention to detail that made it special. Just before we left, we learned that Stephen is actually the general manager of this location. It’s not every day you see a GM helping customers and preparing orders, which made the experience even more memorable. The atmosphere was fantastic, with a clean restaurant and happy employees working together as a team. Thank you all! We will definitely be back for another spontaneous date night!

While I'm still relatively new to management myself—only 21 years old—I understand the importance of treating both my team and customers with respect, regardless of personal circumstances. It's fundamental to good management to keep personal issues separate from work interactions. It's disappointing to see this kind of behavior; it doesn't make for a positive environment.

We had an amazing experience at this place tonight! Originally, my husband and I planned to grab dinner at Chipotle next door, but afterwards, we decided to stop by for a shake on our way back to the car. As soon as we walked in, the staff warmly greeted us, and we enjoyed a delightful conversation with them. I mentioned my dietary preferences, and Stephen kindly suggested some flavor combinations for both my husband and me. He really put a lot of effort into presenting a simple shake, and it looked absolutely stunning. It might sound a bit silly to rave about a milkshake, but the thoughtfulness and sincerity that went into it made all the difference. Before we left, we learned that Stephen is actually the general manager of this location, which is quite rare to see. It was a special experience, one that my husband and I will definitely be repeating soon. You can sense it’s a great place when the restaurant is clean and the employees are happy and working well together. Thank you so much; we’ll absolutely return for another spontaneous date night!