Bosa Donuts - Mesa

Very rude!! I understand that it is stressful if you have several cars in the drive thru and a handful of customers in the lobby and your only employee. But only a recognition of the people standing around the opponent would have made a world of difference. Two people went out and if it hadn't been a door-lag order, I would have, and did, after she threw the bag on the vault at me, although I had extended my hand to receive it!

The ladies here are really impatient and if they have the choice not to acknowledge you, they will not acknowledge you. She got my order wrong because she rushed me to finish the order, and then when I told her that she missed a variety of items, she put it on me because she wasn't more special, although I couldn't be more direct about wanting a number 6, 7, 10 and a strawberry banana bottle. Honestly, every time I'm here, it's a bad experience because the staff is released.

My companions were eager to try the sandwiches at this restaurant. I decided to order the ham and cheese croissant. Unfortunately, I was disappointed as there was more bread than ham and cheese inside. However, we were impressed by their selection of donuts which were soft and fresh. I ended up getting a powdered blueberry filled donut instead. Despite the sandwich disappointment, the overall experience was pleasant with a clean environment and friendly employees.

I have had repeated experiences with a Mexican woman working the night shift at this restaurant, and almost every time I visit, she refuses to take orders promptly. Despite asking how she can help, she does not respond after customers share their orders, leaving them waiting for several minutes. This behavior is very unprofessional and has occurred on multiple occasions. I would recommend hiring more competent workers.

On 2-19-23, I had the pleasure of meeting the manager, John, at this restaurant. He is a great guy with a heart of gold. Hopefully, the owner shares the same generous nature. Kernel Courts Kettle Corn is eagerly awaiting their call back as we continue our mission to discover and support amazing companies in our local community.