Cracker Barrel Old Country Store

Great food they have a special everday something different

Enjoy cracker Barrel very much food is always good seating, same as every other Cracker Barrel. This time there was a couple with young children who wind and cried through the whole dinner. Not Cracker Barrel‘s fault. The waitress must’ve been new She’s not up to speed yet but doing good

I came in with my husband and two kids and I was greeted by the host, Madison. She was incredibly rude to my family for starters when we put our name down. After that she informed us it would be a 15 minute wait. As we waited we shopped in the retail part of the store and the lady checking us out was such a sweetheart. Then we received a text stating our table was ready. We made our way to Madison yet again and she told us that we were too late upon arrival and we had to wait an extra time. Mind you we stayed in the store, maybe two minutes after we got our text we went to the stand. After waiting again, she took us to our table and did not give us menus nor silverware we had to ask the waitress for some. We will not be attending this establishment again due to her?

I'm extremely disappointed and saddened at my experience tonight at cracker barrel and I will not be returning to this location in White House and probably not to another cracker barrel again. I have deleted my app and closed my account.I came in tonight with my 81-year-old mother to have a nice meal before I went to work and we waited for about 5 to 10 minutes to be seated took a while to take our order took a while to get the water and half hour later we still have no food and no biscuits and cornbread which the waitress said she would bring right out.At the half hour points the waitress came out and advised us she had just put our order in and it would still be some time before it would be ready. I let her know that we had to leave I had to take my mother home and then drive to another town for work. I had only had cereal today and was looking forward to a nice big meal at cracker barrel to get me through work.The people that were behind us in line before we were seated were seated two tables away behind me. As we were waiting for our order the lady talked about a chicken pot pie which is what my mother had ordered as well. Those people got their order and we were still waiting and had arrived before that couple..To top it all off I asked for a manager finally one came out she asked what she could do and she was kind. She offered to comp a couple meals and I said I did not want it I had no interest in returning to cracker barrel again. My mother said she would take them again we waited, And she did not return back out, knowing that time was an issue.. we finally left the restaurant with no food no comp meals and a very bad taste in our mouth.I wish you would understand that this meal tonight with my mother meant a lot and she was very much looking forward to her meal It might not seem much to you but to my mother it meant a lot at 81 years old. To get out of the house for the day and have a fun meal with her daughter.I hope your staff can learn from this and things can improve and no other customer will experience this again. But it's for myself I will not return to a cracker barrel again nor will I recommend them. The series of events was unfortunate and I do understand things get busy and I was a very patient customer but when someone blatantly does not put my order in for over a half hour when the restaurant was very dead at that point I have to draw a line and take my money elsewhere.

The dumplings were absolutely terribleTasted like that came out of a can and then sat in the refrigerator for a while the nuked.My sister also got them they were the same. The hostess was very good she got us a substitute