Izumi Sushi And Hibachi Steak House

At first glance, the restaurant looks beautiful till the moment you sit down.It was a Saturday night, after a long day of work, I was absolutely famished and wanting to date my lovely girlfriend out to dinner. We had order Izumi to go before and thoroughly enjoyed the food. Upon arriving to pick up our food we had thought the place looked really nice and told ourselves We have to come back here to sit down and eat one day and so we did.Upon arrival, the hostess sat us down and we 're both excited to have our food and drinks. The second we we 're sat down, our waiter 'John ' greets us immediately to take our drink order. When I say immediately, I don 't think I took more than 2 breaths before the man approaches our table. Okay, fine the guy likes to get things done, but we tell the man Please give us a moment, we are still thinking. And there forth, things only begin to get worse.Moments later, we are ready to place our order, and John comes back again. We place our orders of drinks, appetizers, and our entrées. We tell him everything we would like, and he looks puzzled but continues on. As some time passes, we get our soups, drinks and appetizers. As our appetizers come out, John GIVES US OUR BILL. Confused, my girlfriend and I look at each other and haven 't even got our entrées yet. We look at John and say, we haven 't even got our food yet... . John looks at us, picks up the bill book and in shame buries his face in the bill book and walks away.Some time passes, and we finally get our entrées, but one thing is missing... the plate of sushi my girlfriend ordered. This makes me think of why John looked to confused when he took our order. At this point I 'm feeling annoyed. Not only did things go wrong once, but twice. It seemed he has called another waitress to help as he stopped serving our table and another lady took over. We tell the lady how we are missing an order of sushi, and she comes back with an empty plate asking if this was the sushi we ordered but indeed it was not. Moments later, we finally get all the missing pieces of the order. We get desert and get the bill for the food we had order and not just the soup and appetizers.In conclusion, I will not be returning to Izumi in West Babylon. I have never faced such rushed, unorganized, unprofessional business and did not enjoy my time here. To pay $103 and have such a lack of hospitality and service between two people is beyond belief. Stick to door dashing this place. The looks may be appealing on the outside, but the integrity is lacking on the inside.

Only reason one star is because they do not care if you are in the middle of eating on a Friday night. If they close at 1045 at 1030 they’re clearing off your table and basically kicking you out. Manager literally came up to us and said ok we’re closed. As we were finishing our desert. Food was great . Service was obviously fast since they were trying to get us out. But literally not a minute after 1045 they kick you out. They need a better business plan specially on a Friday night. Shame. My parents love this place.

It was our first trying this restaurant and we’re so excited because we absolutely love hibachi. We were seated right away with two other parties separate from us. It took almost 10 minutes for a server to come over and take our drink orders. When he came back with our drinks, he asked if we were ready to order and we gave him our selections.It took well over 20 minutes for the chef to show up to our table and prepare our food. We didn’t mind because his show was amazing and he was absolutely amazing! The food he prepared was really good. He was funny as well as entertaining.Unfortunately, I am giving this restaurant two stars due to the enormous amount of discrimination we received from our waiter, due to the color of our skin. We were the only minorities sitting at the table. Everyone else but us were offered second drinks and asked if everything was okay. We on the other hand were completely ignored by him.When it was time for the checks we were given our checks last and they picked up our check last. We had the fewest people in our party at the table and were the first ones done eating. When we got our bill we saw they charged us an extra $1 on both our meals. We were the only ones who didn’t get a thank you for dining, and there was no acknowledgement at all.We were so disappointed with this experience here. We really wanted to like it, because we were thinking of doing our wedding rehearsal dinner here. Each table seats 18 people and we would have needed 4 tables total.After this whole experience we see that our business is not welcomed here and that a complaint to the better business bureau is needed.

One of my Favorite Hibachi spots on the island. This location is better than Levittown. Food always on point. Service is generally quick. The staff are a bit short with you but really not a huge issue. The place is decorated beautifully. I’ve become a regular at this pointParking: Located in a shopping center. Large shared parking lot

This spacious restaurant features ample bar, table, and hibachi seating, all beautifully decorated in a modern style. We had a delightful hibachi dinner that we thoroughly enjoyed. The portions were generous, and the steak was incredibly tender. The shrimp and lobster tail were excellent as well. For dessert, we ordered the tempura banana, which was a true indulgence.