Chuck E. Cheese - Webster

I am truly frustrated and disappointed. I haven't visited Chuck E. Cheese in a long time, probably since I was a child when I took my kids to the location in Webster, TX. Unfortunately, I faced accusations three times when I only made a purchase once. To make matters worse, I haven't received any points for those visits. This has been such a letdown. I'm not interested in calling Guest Relations for a vague response. I regret bringing my children to this place because, during the time Chuck E. Cheese came out to dance, the female employees who joined him made everything look awkward and embarrassing. It's reflective of the overall experience. This level of disrespect has left a bad impression on my family. We absolutely will not be returning.

I visited this restaurant for a distant relative's party some time ago. It's quite pricey compared to other places. The kids and cousins had a great time, and the adults were able to relax. However, I did notice a single tap on the bathroom door, which was a bit odd. The pizza didn't live up to its price, either. I also observed that the upper management seemed somewhat rude to the employees; there seemed to be some underlying issue there. This affected my overall impression, especially when I tried to engage with the staff. Despite these issues, I managed to have some fun when I started to feel bored.

I really adore this restaurant! Everything was impeccably clean, they have an interactive dance floor, and their birthday party packages are amazing!

I attended a gathering for distant relatives while traveling some time ago. The restaurant felt quite pricey compared to others I've visited. The kids and my cousins had a good time, and the adults were able to relax, which was nice. However, I did notice a cockroach near the bathroom door. The pizza, considering the cost, wasn't impressive either. I also observed what seemed like upper management being somewhat rude to the staff, which made me wonder if there was some underlying issue affecting their treatment. Despite these concerns, I did manage to have some fun playing games when I got bored.

I am really upset and disappointed. I hadn’t been to Chuck E. Cheese in years—probably since I was a kid. I decided to take my kids to the location in Webster, TX, and ended up being charged three times for what should have been a single purchase. To make matters worse, I didn’t receive the points for any of those charges. It was such a letdown. I’ve tried to contact Guest Relations multiple times, but I haven’t received a single response. I regret bringing my kids here. When Chuck E. Cheese came out to dance, the female employee who was supposed to be entertaining looked wobbly and embarrassed instead. It felt like she wasn’t putting in any effort. Overall, this was a disappointing experience for my family, and we definitely won’t be returning.