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Bidrage med feedbackThis is my second time staying at this gorgeous hotel. The first time was a few years ago (pre-covid). The customer service was top notch and the stay was...
This is a very nice hotel which is close to be a great hotel. Highlights from three stays: central Georgetown location, easy walk to everything Rooms...
I went to the spa here, and it was very nice! The pool is beautiful, as you can see in my picture. It was a nice temperature too, and I'd love to go back...
We’ve been to Bourbon countless times, and there are many reasons why we keep coming back. But yesterday’s experience is that of a low tier restaurant!! This time, we were there to celebrate my son’s birthday (stated on reservation) 1- Check in with hostess was smooth, seated almost immediately 2- Ordered appetizers. Came quick and we’re tasty. 3- Entrees took forever and a day to arrive, and when they did, they were barely warm. We had ordered 4 kids’ filet mignon but only received 2. The latter was corrected by the manager 4- the waiter was no where to be found, had to get help from others and the manager. He showed up after we paid and were about to leave 5- Plates piled up as if you were at a buffet restaurant. 6- As for the birthday, it was not acknowledged at all, left my son disappointed. Unacceptable and not worthy of the Four Seasons brand.
The meal was good and the service also. The reception was not good, not pleasant.
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