Chop't Creative Salad Co

Thank you, Jimmy, for the fantastic salads and excellent service every time I visit CHOPT! Food: 5/5

The manager at the 19th and L Street location in NW DC is fantastic! His name is Jimmy, and he brings such a positive energy, which his staff mirrors perfectly. While the food is delicious, it's the service that truly shines! Food: 5/5

On February 6, 2023, I had a disappointing experience at this restaurant. The service was incredibly slow, and there was a lack of communication among the staff. Additionally, there were no proteins available on the menu. I noticed excessive cross-contamination in the service line, and it seemed that the manager was not effectively utilizing the team members. The toppings were not fresh, and the person handling the base was confused throughout the process. Ultimately, I decided to leave without finishing my order. I won't be returning; it was truly a letdown and a waste of time. Although Sweetgreen at Mt. Vernon is farther away, I believe it's worth the extra effort.

I would like to give a shout out and big THANK YOU to Maurice and team for ensuring that everything went well with our order. He was professional, prompt and thorough and frankly went above and beyond. He called to make sure order was delivered as well as patiently walked me through the order the day prior to ensure that we had everything including orders that came in after I had submitted the order. I also want to add that I loved the platform ordering system as well as the Uber notification/tracking. I was a little nervous placing the order from Texas especially since the delivery was for our DC office, but things could not have flown smoother. Many thanks again Maurice and sending a big Texas THANK YOU!

Chopt is a go-to. The only thing I don’t like is that they don’t actually chop your salad anymore unless you ask! A customized Palm Beach is my usual order (kale, palms, cucumber, tomato, egg whites, chicken with Smokey chipotle).