Starbucks Trafford Centre

I had to wait in line twice! They need more seats for the waiting area. The staff was working hard, but there weren't enough of them. It took too long to get a coffee. I only wanted a white tea, but they got my order wrong.

Greeted by a brisk what do you want, what's your name, waited ages for drinks, had eaten most of the delicious cinnamon roll in the meantime. An elderly gentleman was also wanting before me, one girl called his name and threw the coffee on the counter without even making eye contact with him, rude ignorant and not what old people go in a cafe to do, they want at least someone to say hello and smile. Tables dirty, one mum sat at a table full of food, eventually a blonde man cleaned it by spraying cleaner all over her baby. When I was leaving a brown haired male went to clean our table and smiled, wonders never cease. Coffee not great, won't return.

If I could have NO STARS I would do it Unacceptable! I came so many times, the toilets are ALWAYS closed. Today I asked just to change the baby, and the “manager” was “explaining” to me that I cannot. She gave a number of reasons but all of them were not true. NEVER again

The tea looked shocking the food was terrible the sugar was ineffective only had semi skimmed milk no other options everything was dirty and wouldn’t give me a knife or fork it was the worst experiences ever just look at these images

Starbucks is considered one of the most successful coffee companies, but I can't understand why. I ordered a Caramel Frappuccino and was given a watery slush instead. This has happened before, but it will definitely be the last time I visit. The drinks seem to be made without much care, especially given the high prices. The hot drinks are just as disappointing as the cold ones. I would not recommend the Trafford Park location or any others, as it seems like they hire anyone without proper training. They also constantly advertise new drinks that are never available. If Starbucks continues like this, they will surely fall to the bottom of the list. Thanks for reading. :)