Kroger Bakery - Swartz Creek

They've recently added several self-service stations, which I find unnecessary since I’m not an employee. Normally, there are multiple cashiers available, but this morning I had to wait for one to open up. It seems there aren’t any cashiers before 8 a.m. On a positive note, it looks like they’ve fixed the shopping carts; I’m not sure if they still have brakes, but I haven’t encountered any issues with them lately.

Today, I went in to get my groceries, and as I was leaving, I made it halfway through the crosswalk in the parking lot when the wheels suddenly locked up. I was stuck either leaving my cart in the middle of the crosswalk, with the sun beating down on my groceries, or dragging the cart all the way to my car. How convenient! I understand they want to prevent theft, but all they've done is create a hassle for every customer who needs to use the carts. I’m done with these broken carts; if I need one in the future, I won’t be coming back here. It's a pity because I really do like this place.

1. The cashiers are consistently rude. 2. I wrote a check for my groceries, but it was rejected by their new system. I have plenty of money in my savings account, so I don't understand why it was declined. When I asked the cashier about it, she rudely suggested I speak to the manager. 3. They often discontinue items I regularly buy. 4. The store shelves are constantly being rearranged. 5. The quality of their produce is very poor. 6. Their prices have skyrocketed. I've calculated that I spend over $16,000 a year on groceries there, and given how I've been treated, I've decided to take my business elsewhere. Meijer offers a lot of the items I need and has truly earned my patronage. Goodbye, Kroger!

The bottle return system is frequently a hassle and often doesn't function properly.

I really love their produce section—it's fantastic! I'm consistently impressed by it. Just two nights before Thanksgiving, they came through for me by having sweet potatoes, broccoli, dark brown sugar, and even a sale on nuts. What a lifesaver!