The First Ward House - St. Joseph

We really enjoy First Ward! The service is always great, and the food is delicious. My older kids have fun playing pool or Cornhole while we wait for our meal, and our youngest loves the classic pinball machine. It's a very relaxed and casual atmosphere, making it a perfect place to unwind after a long day.

The hamburger was served hot and tasted delicious. It took some time to arrive since there were others ahead of us. Our server kindly swapped out a small side salad for us upon request. The deck area was lovely, although some of the furniture could use a bit of updating.

The food was excellent, and the service was acceptable, though it improved once the staff realized we had been waiting for a while. We noticed that other customers who arrived after us received prompt attention, likely because they were regulars—the server greeted and chatted with them before taking their orders. Perhaps it's just my perspective as a first-time visitor, but I wasn't particularly impressed.

The food was really good and came out in a timely manner. The service was not good at all. Our server sat and talked on her phone for quite some time. At one point I got up from our table and went to the bar myself for a drink. It wasn't busy she was just more involved with her phone than the customers.

Went to pick up a to go order from this restaurant and was treated horribly by the pretty blonde waitress/bartender in the T-shirt dress. She came over and asked what was on the order, I proceeded to tell her what was on the order, mind you there were 4 items on the order. As I told her the first 2 items she rolled her eyes and said, “I got it” and walked away didn’t even let me finish. I waitressed for 10 years and never treated a customer in this way. Her customer service skills are horrible, not to mention the entire store front on St. Joseph Ave. was filthy. An embarrassment to the entire Northside if I do say so myself.