Thai Lao Orchid - Spring Branch

Pretty good! Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes: Pot Stickers, Egg Drop, Edamame, Orange Chicken

I've been here before for boba and love it. We tried the food and it was not good at all. We ordered 3 meals, a roll and 2 Boba's. I ordered General Tso Chicken. I tried to bite into the chicken and it was hard. The sauce was lumpy as if it had been reheated. I called and ask for refund just for one meal even though we didn't eat 2 of the meals. The guy who answered refused a refund even after I told him I'd send the picture. He wanted me to bring it back in. I wasn't going to drive all the way back. The beef and broccoli was like a soup and had no flavor. The sushi roll was chewy and was not a normal spider roll. The kids' chicken and rice was fine. We wasted over $60 and had to spend more on pizza for dinner. It would have been good customer service to just refund the one meal. As a business owner myself, I will never understand the pushback and lack of care to correct a situation.

Vegetarian options: Plenty of vegetarian options. Added bonus, they also offer Indian food next door, which the two restaurants are attached and we were able to order both Thai and Indian dishes. Service: Dine in Meal type: Dinner Price per person: $20–30

Some of the best Thai food I've eaten. Food: 5 Service: 5 Atmosphere: 4

I have been a regular customer at this restaurant for some time. My go-to dish is the stir-fried vegetables with lemongrass and garlic (spicy level #3), which I always order with tofu as I am vegetarian. I have always been pleased with the generous portions, delicious flavors, and perfect level of spiciness. However, during my last visit, I was disappointed to find that the portion size was significantly smaller than usual, despite the nearly $17.00 price tag, and the dish lacked the usual kick of spice that I enjoy (#0 on the spiciness scale). It seems like there may be a new chef in the kitchen. Unfortunately, this experience has left me dissatisfied and I will be taking my business elsewhere in the future.