The Riverhouse - Scott City

I’m not sure if they were prepared for a large group. There was no one else there eating until well into our service, but our server did not seem too knowledgeable about the menu and getting things ordered was chaotic. Not to mention that they were very cold about a group showing up on a Friday night. Not sure how to feel about that. But our group of 15 (yes 15 but again no one was there) was eventually served and our time spent there was ok, but the added gratuity is something they should TELL YOU about before setting down checks. Not that it would’ve changed anything but we double tipped thinking it wasn’t already added. Ugh!

I understand that places are short staffed but this was unacceptable. There is a sign that clearly says “please wait to be seated” and me and my party (3 people) waited behind 3 other parties. One white man stepped from behind us (and others in line) decided to walk up to a server and tell them they had a party of 14. After an hour of waiting not one single person working there even checked at the space that says “please wait to be seated.” The parties in front of us left and went somewhere else. And still- nobody said anything to me and everybody else that was waiting. The table of 14 literally got sat before everyone in-front of us because this guy decided to be rude and cut the line bother a server who was clearly flustered. but can i be mad at him? Honestly no? Because literally you’re telling me you are so short staffed that you can’t even tell the people that are waiting that there’s a wait? Or that your short staffed and it’ll be about an hour? There were empty tables literally everywhere i looked??? Make it make sense? I was tempted to put an apron on and start taking orders myself..

Service was not very good. She complained about how bad her day was. It took forever to get our drinks and food. It was way overpriced.

The staff here are quite unfriendly. We've visited this restaurant before, and unfortunately, we didn't have a good experience either time. I really wish they would treat their customers more kindly.

Fantastic restaurant! It offers a stunning view of the Mississippi River! We tried the fish and fries, and they were absolutely delicious! Our waitress, Holly, was incredibly attentive; when I requested seafood cocktail sauce and they didn't have any, she took the initiative to make some from scratch, and it was even better than what you’d find in stores! The entire staff was very friendly as well. We can’t wait to come back!