Sonic Drive-in - Sapulpa

The lady who took our order was completely wrong and ended up being so rude! We ordered like 10 burritos, and 4 drinks. Because it was for my family and it was cheap right? Wrong. Well I went to the window after ordering and she handed me this little bag and told me it was $9 and something cents, I handed her a 20 but as confused as I was, I told her I ordered 10 of them not 1. She then told me it was $14 something. I handed her 30 bucks because she was speaking so quietly I couldn’t understand her. She then proceeded to tell me that she still needed 4 more dollars, I was confused but I pulled my card out because I usually don’t carry cash but that was all the cash I had. She stopped me and then told me that they don’t do separate payments. I told her that I didn’t have any more cash and I handed her $50 in total. She then got confused and started going back and forth with me telling me that I only handed her $30. She then proceeded to ask for the receipts in a rude manner, and then handed me $15 back and walked off. Someone else had to end up handing us our food all because she walked off.

Waited in the drive through for a while to get freshly made slushies that were straight liquid. Also I ordered my usual and they told me it wasn't possible yet it is at my hometown location. Not happy at all.

I had a hair in my food and i tried to tell the lady and she listened to what i said then yelled and said we’re only taking drive thru orders while she proceeds to bring other orders out and still taking orders from the stalls. so i went through the drive thru and she still wanted to be rude and mumble under her breathe as someone else handed me my food

Average has gone downhill since ownership has changed

The slowest Sonic in the 918 area code!!! Takes 25 minutes to get two medium slushes. Not the first time, but it’ll be the last time. After I posted this, read other reviews… exact same thing with several other dissatisfied customers. Teach your employees how to properly service your patrons! Ridiculous!