Five Bridges Bar & Grill -  Riverview,

Went for burger night at 5:19 PM on Tuesday Sept 26, 2013. Arrived and restaurant was only serving about 2 other tables so it was not busy by any stretch of the imagination. Sat in the booth and female server approached me to give me a menu. When she stated it was burger night I immediately order a burger and fries. I specifically asked for my fries to be well done and crispy and she said ok. I also asked for a Diet Pepsi. She left to place the order and never returned with my beverage. After literally 10 minutes sitting there I walked up to the bar and asked for a Diet Pepsi. No idea why she did not return with it earlier as they were NOT busy at all. Matter of fact, I watched her stand by the order station chatting with the young male server working that night as well. After a period of time, she brought my order and literally white fries I had to take a pic of the meal. WOW . I asked her to bring them back to cook them more and she went to kitchen. She returned with the same fries and said the cook would not cook them further. I thought ok, well that ruins that part of the meal so I will try to enjoy the burger. Well that was certainly an understatement as the bun was not fresh and kind of flaky....almost bordering on staleness. The hamburger patty must have been cooked well in advance of the burger night and put into a warmer pan because it was sooo tough it was hard to eat and very dry. I never turn down a good burger but in this case...it was left only half eaten and the soggy fries were hardly touched. I took the meat patty out of the bun and tried to eat it with a fork but had a hard time to break it apart to even eat. The meal was disgusting...I really never complain but in this case....here is my rant.

Service was great, food was fantastic. The kitchen even made a dish that wasn't on the menu for my mother who can't eat garlic (which is in basically 99% of food in north america, she understands that , so that was nice to see they went above and beyond to accommodate that. Overall a very pleasant experience. I will be going back there for sure. But with 10 people for a family supper, not just my mother and myself for lunch. Btw. I had the beef dip, and it was really good in my opinion.Wheelchair accessibility: All ground level doors, i didn't notice if they have the openers for the doors. Im somewhat sure they did however. Not something i pay attention to to be fair.

We were a party of 18, and they handled it quite well..The artichoke spinach dip was amazing as always...The Lobster Bacon Mac and Cheese was the best only could eat about half . I took the rest home for lunch the next day.. was just as good the next day, too ?So full from dinner had no room for dessert but still took home a ferrero rocher chocolate cheesecake totally worth all the calories ?

An amazing gem of a spot for small business lunches or large group gatherings! Great staff and yummy food too!

5 Bridges: A Mixed Dining ExperienceNestled within a spacious setting, 5 Bridges welcomes patrons with its generous expanse, offering ample seating for varied groups.A commendable staff complements the ambiance, where the servers ' politeness adds a touch of warmth to the dining experience.The integration of numerous TV screens that broadcast sports events elevates the restaurant 's atmosphere, catering to the preferences of sports enthusiasts regardless of their seating choice.Despite the restaurant 's lack of bustling activity on the day of my visit, an unexpected lag in service marred the experience. A prolonged wait interval preceded the opportunity to place an order, a delay that deviated from what one might anticipate.Opting for the peanut butter beef burger, accompanied by a refreshing stout, I was poised to explore an intriguing culinary fusion. The stout, though, upheld its reputation as a thirst-quenching delight. However, the burger—a potential canvas for culinary innovation—left room for improvement. While the curious marriage of peanut butter and burgers surprised in a positive manner, the dryness of the patty was a disappointment. Accompanying fries arrived in a state of unseasoned simplicity, missing an opportunity to elevate the dish.On the whole, 5 Bridges offers a mixed impression. While the spacious environment and attentive servers contribute positively, the nuances of service pacing and culinary execution do leave room for refinement.In summary, my experience at 5 Bridges can be encapsulated as just okay. It 's a venue that possesses elements of promise but also warrants attention to detail in terms of service efficiency and the execution of culinary creations. With an aspirational spirit, there 's potential for this establishment to evolve into a more captivating dining destination.