Cheddar's Scratch Kitchen

Service was excellent, eating was really good. total experience I enjoyed will be back soon

To make matters worse, our server didn’t have a pen, so I offered him one of mine. When we were ready to order, we had to remind him since he came back asking if we were ready. I reminded him that we had already placed our order and lent him my pen again. Shortly after, another staff member came over to take our order because our server had forgotten it altogether. As we waited for our food, we saw a manager who was collecting plates. When we left after this frustrating experience, we noticed the same manager handling trash, and it made us hope he would wash his hands afterward. Given what we saw, we have serious doubts about the cleanliness of this place.

This is my third visit to this restaurant, and I absolutely love it! I brought my grandparents along, and they agree that the prices are fantastic.

The food was amazing and the prices were very reasonable. I absolutely love this place! Highly recommend it. The drinks are fantastic!

This is a well established chain eatery of American food. It was our first time. Ambiance lovely, food on the level of a trendier Cracker Barrel. Our server was super personable….. but…. She made many mistakes. We told her immediately that it would be 2 checks. We were 2 couples. The couple with us ordered an appetizer. WE did not want to order our entree right away because we did not want everything to come out at the same time. Our server stated adamantly that a delay would be put on our order. The appetizer of chips with queso did not have enough chips. Our server asked us if we wanted more . She never brought them. Mistake) As we were eating our salads, the entree came out. mistake). We had asked for a delay ! Shrimp and chicken dishes were way too salty along with the bed of rice they were served on. We asked 3 times for another glass of water. Mistake). We had to ask 3 times for extra plates for our appetizer but were told they were still being washed and did not have clean ones yet. Mistake) When the bill came, it had items charged to the wrong couple. Mistake) but the worst Mistake came from the manager. We had our server call him over for a wrong charge. We were charged for a full price salad instead of the up charge on the extra side. Even though it is worded very poorly on the menu…. The manager said, “ it’s clear to us how it’s worded” …. Yet made no attempt to adjust the bill. It was about 80 cents on a 60 dollar bill. It was a very small amount, but the point is how rude he was. Sadly… our server lost out the most as it was reflected in her tip. The food is over salty, and mostly just upscale bar food. The management needs a refresher in hospitality We will not return. ….. especially with management being so rude