Pho Banh Mi - Palo Alto

I ordered a banh mi for takeout and was mistakenly given spring rolls instead (see photo). When I called from home, I was informed that they could not provide a refund, but offered a store credit for a future purchase. This was very disappointing.

I ordered Fish cake and shrimp vermicelli bowl. It was okay but not amazing. It is more like on the bland side. My family ordered other dishes which were also not flavorful enough to our taste; even the grilled meat were not well-marinated, it was bland again.Service was okay. The indoor and outdoor designs are nice and lovely even though it is a little bit narrow inside.

A fantastic place. We ordered Vegan Pho and Shrimp vermicelli bowl. They were both delicious and extremely healthy. Store’s ambience is nice. Staff is polite, friendly and customer service is excellent. There was no wait time even if they were extremely busy. They were very efficient in seating us and taking orders. Indoor and outdoor seating was available. Location is fantastic as it’s right in the heart of Palo Alto downtown at University avenue. This is my goto place for Pho. Plenty street parking available at under 5 min walking distance. I would go back there for all my Pho needs! ?

The Vegan pho (especially the broth) was delicious. The service was friendly and attentive. I would definitely dine there again.

The food was delicious, I had the lemongrass beef banh mi, very sweet and tender. The service was outstanding, our server Tony was very friendly and attentive. The restaurants atmosphere was very comforting, I had a great experience. Absolutely recommend!