Q Q Hawaiian B.b.q - Northridge

The staff at Vaccine Leadership are excellent. They gradually gain our trust and ensure the safety of all their customers.

The food is always great, customer service however today was just terrible.Called in an order this morning to pick up, a female answered, she sounded like she didn't even want to answer the phone and when I placed the entire call wasn't pleasant and felt like I was on the phone with someone that was waiting to say, is that all and end the callShe told me it'd be ready in few minutes and before I could say thank you she so kindly said, yup thank you and hung up on meWhen I arrived I was going to address the rudeness over the phone, I saw who I believed to be the woman I placed my order over the phone with, a heavy set white woman who looked like she was into whatever was on her phone and was in a hurry to get back to jumping back on it and moved as fast as she could to get my order to me,her mood and demeanor seemed like she didn't want to be working on a Sunday, I was never rude and was polite since I work in customer service myself, Yet this woman was a rude as she was over the phone and without failure cut me off as I said thank you once she handed me back my card after my transaction.I left and was so taken back by her lack of people skills I didn't even ask for the condiments that aren't available over the counter that they usually offer once they bring the order up to the registerI didn't want to try to ask without dealing with a possible attitude, I get it not every job is always a walk in the park but if you're in a job where you got to deal with people daily, forget your phone and pretend to smile and look like you enjoy your job. I don't know, because maybe that makes sense??

Definitely love this place! We usually order over the phone and we always get greeted by a friendly, attentive, and helpful staff.The price is reasonable for the amount of food that you will receive. Their Katsu is the best my brother and I love it! It’s cooked perfectly and the taste is perfect! Make sure to ask for Katsu sauce because it makes your Katsu taste from really good to really really good (unless you ordered Katsu Curry)The area is clean and even the condiments area organized great job! I think their dining area is opened now but I usually order take out so you have to call and confirm that with them first.If you live in the valley and want an affordable, filling, and satisfying meal, Q&Q should be on the top of your list to consider.

This place was usually great.. cheap and yummy Hawaiian food... after covid happened, everything went downhill... average cost per person is a bit steeper than usual and for some reason their employees is a bit rude and grumpy... if y'all don't want to work there then quit. There are more better people needed a job and they can replace you anytime.

Love the BBQ’a there and it’s quite a large potion.