Papa Johns Pizza - Newark

This restaurant review discusses a disappointing experience with a pizza delivery service. The reviewer mentions that Domino's would not deliver to their location near Fairfield Inn, but Papa John's did take their order. However, the delivery took over an hour and the food still had not arrived, despite the restaurant being a short drive away. The reviewer called the manager, who claimed the driver was on the way but never showed up. The review was lowered to one star. After two hours, the app said the food was delivered, but the reviewer had not received any phone calls from the restaurant. The reviewer expressed frustration at the lack of service and questioned how the restaurant had a high rating despite similar experiences in other reviews. The only positive point was that the reviewer received a refund, but it did not make up for the lack of dinner that night.

I truly can't comprehend how anyone would find it acceptable to deliver food to someone's home in this way.

I usually order on the fly when im at work and my orders usually come fresh. Except for the last few times, my food was not fresh. It was either over cooked or reheated. It's a hit or miss, which I will not take another chance on this location. If I'mpaying for food service and giving a tip. I expect quality nothing less.

This restaurant does not seem to follow the company recipes when preparing food. The portions were smaller than advertised and by cutting corners on ingredients, it ruins the overall dining experience. I believe I could make a better pizza in my toaster oven or air fryer at home.

I got the 2 for 12 on the app a medium pizza and a Philly cheese steak Papadia with jalapenos it's all cooked and was hot but I picked it up right when it was ready using the app and pretty much ate it straight out the oven so my mouth is now on fire.Either way it was a really good pizza the Papadia was good too I just wish they gave marinara instead of garlic cause this thingneeds a little tomato sauce. Actually now that I'm fully inspecting this pizza it isn't cooked all the way through but it'sstill pretty good for papa John's