Jimmy John's - Midlothian

Don't know what kinda voodoo they are doing here but I ordered a sub and it was delivered in about 5 mins.

Worst jimmy John’s I have ever eaten at. It was slow and the sandwich I always get was horrible. I’ve never had that experience before.

Sandwiches was horrible and so was the service, manager is even worst. We order a giant tuna sub and tuna unwich and all we got was a bunch of lettuce. The manager have a bunch of teenagers working while she is nowhere to be seen. Called and complained and she didn’t care, because she had already got $25.00 for a sub and unwich filled with lettuce and no tuna. Wouldn’t recommend this location at 12000 Southshore Pointe Road in Chesterfield to anyone. Manager cares about quantity and not the quality of the food they serve.

Awesome team effort. Ingredients were fresh and delicious. Service was very fast. Makes me a hero at home every time.

This is the second bad experience I've had in a couple months. Placed an order for delivery at 7:30. Left for delivery at 7:40. Had to call the store at 8:18 to check on it. Driver swears he left it on my porch. I wasn't going to argue. It was NOT left on MY porch. My Ring camera says otherwise. I was offered a refund or a replacement (as soon as they could get it out) It seems they need a lesson in customer service. They also need to STOP leaving it on the porch and start knocking on doors and handing food DIRECTLY to the customer. Maybe tell the customer thank you for the tip and smile. THAT is customer service.