Pollo Tropical - Feedback

Pollo Tropical has been a part of my diet my entire life, and I can't get enough of their delicious food and great atmosphere. The menu is fantastic, featuring...

I typically don’t write reviews, but this place is so disappointing that I felt I had to share my experience. It’s honestly the worst restaurant I’ve ever been...

I ordered a small soup and received a large bowl instead. I asked for avocado slices but ended up with an entire avocado salad. I also ordered a well-cooked hal...

Honestly, one of the roughest pollo tropical staff I've ever treated. Even the manager was rude. They were sarcastic when they returned the order. Then when I a...

This is our neighborhood Pollo Tropical. Let me first state that today s family meal with pork was BAD. The chicken was burned and dry. The plantains were dry....

On Dec 4,2022 we had a bad experience. The beans were very watery and hard, the person who served did not include enough cutlery to eat, there were no sauces to...

Attn: Management. What is the sense of ordering online if you don't have staff available or willing to hand you over your order when you arrive for pickup? The...

What an awful experience. I was told you can't go wrong with Pollo Tropical for a Latin fast food meal. Turns out that was wrong. The rice was undercooked, the...

The location never has any sauces, the food is typically served cold, and while the employees lack customer service, they don?t deserve to be treated as poorly...

Pollo Tropical has been in my diet since birth and has great food music and the menu is so big you can get Cuban sandwiches all the way to Chicken nuggets I rec...