Back Yard Burgers - Little Rock

Just had the most unpleasant experience ever! Will never patronage them again. I was approached my the Manager?s son and totally disrespected. I, then, asked to speak to the Manager who did nothing but allow his son to take over the conversationand continue to be rude! The Manager?s reply?after allowing his son to speak?nonchalantly say??I?ll take care of it.? Anotherworker in the store stated, ?he is always rude like that and talking to people crazy, but that?s the Manager?s Son!? Customerservice is everything and listening to your customers is vital.

We were in the mood for burgers and this fit the bill (we did not want McDonalds or Burger King). We had never heard of this local chain before, but it got good reviews on Google Maps. We ate around noon. There was no wait, but we got there at theright time as there was continuous traffic the whole time we were there (inside and drive through). We were greeted immediatelyby a friendly employee. We had a bacon cheddar burger and a black jack chicken club. Both were hot tasty and a good size. Weboth had fries which were good too. Would stop by again when in the mood for burgers or chicken. Thanks!

This is the first time I have eaten at Backyard Burger in along time. I did not know that we still had a location open. I was very excited when I ate there and it was better than I remembered.

I love Back Yard Burgers. However did not get to enjoy this time. Sign said it should be open yet it was empty, early on a Sunday evening.

I’ve been a fan of BYB for over 25 years, but it wasn’t until I visited this location and tried the Black Jack Chicken Club with extra Creole sauce that I truly got hooked. There's something about this sandwich and its layers of flavor that has made me addicted. The presentation is exceptional and looks almost exactly like the photos in advertisements. It’s just that good! I find myself coming here at least once a week now, and I would choose it over my usual Chick-fil-A any day of the week.