Ihop - Lithia Springs

I visited this restaurant three times. My first experience was enjoyable; although it took a while to get seated despite the place being nearly empty, the food and service were both good. However, my second visit was disappointing, as they were supposed to open at 6 PM but seemed completely unprepared. My third visit was much busier, and while the server was excellent, the cleanliness of the restaurant was lacking. The windows were very dirty, and there appeared to be syrup under our table, indicating a need for a deep clean. What really frustrated me was the busboy who kept trying to clear our dishes even before we had finished eating. It felt like we were being rushed out after just 25-30 minutes. They didn’t clear all our plates while we were still dining, and when we wanted to order dessert, we ultimately decided to leave instead.

Regarding the food, it seems the grease they use sits in the same pot for far too long without proper heating or labeling. It’s honestly concerning, and I am determined to do what I can to help ensure this restaurant does not continue to operate. If you choose to dine here, for your own safety, I strongly advise you to avoid the juice!

I typically enjoy visiting this IHOP, but after the service we experienced tonight, I’m not sure I’ll come back. We were seated at 8:55 PM, yet it wasn't until 9:13 PM that anyone bothered to ask for our drink orders. Our food finally arrived at 9:40 PM, and the chicken tenders we both ordered were overcooked to the point of being burnt. While I appreciate the effort to make things right, by that time, I had already lost my appetite. I could understand the delay if the restaurant had been busy, but there were only about four tables occupied. It’s really disappointing.

That was my first time. I had the big steak and pancakes. I love it! I'm back. I have entered and my order was correct and efficient! The waiter was so nice and professional.

Picked up a carry out order for breakfast on a Saturday late-morning. They weren't very busy and the food was ready fast, but I had to ask for everything besides syrup and butter in the way of condiments. I had to make them find my drinks and the chocolate milkshake I ordered took about 7 people to make and basically shut the entire kitchen down for 15 minutes. Everything was cooked right and tasted good though!