88 Frisch's Big Boy - Lancaster

The service, food, and staff attitude were outstanding. There were a few minor issues with the food that slightly affected the overall experience. Nevertheless, I visited in the late evening (around 9:00 PM), and everyone, including the managers, was on top of their game.

The management of the night shift seems to be lacking. While the day shift runs smoothly and efficiently, the night shift has a manager who spends most of their time on their phone and is not actively helping in the office. Fortunately, the other managers step up and effectively manage the night shift, unlike the one I mentioned. Aside from that, the food is good, and the staff are friendly.