Schlotzsky's - Keller

The last 3 times I have been there they mess up my orders. Simple orders (wrong chips I don't feel they pay attention...and then try to rush you away when you bring it to their attention. When up add EXTRA item (and charged for it... they LEAVE it off!!

The scale needs to offer a negative real time rating. Order was delivered 25 minutes by door dash. Order was missing a $11 item.Called door dash rep tried to call store after 10 minutes, claimed line was busy.Rep supposedly called driver, supposedly drop off both items.Rep said a driver will deliver missing item.Waiting didn 't work.Drove to store, window clerk said driver stopped by a 2nd time for missing order.Called home, no order, clerk made it right this time.Returned home no 2nd order on porch.Door dash emailed concluding the merchant was refunded, driver paid, if we want refund to call merchant since they don 't refund customer.Called merchant who said door dash refunds any money.Unprofessional, no respect, no responsibility, childish 1 pointing to the other.

I was not even able to order in the drive-through because the person taking my orders does not speak English.

Amazing, Friendly, Kind staff that pays attention to detail and I go in this store all the time. Also the gas station side has Improved so much it seems like better management. Would recommend 10/10.Kid-friendliness: Nice people, Kid Friendly options on their menu.Parking: Plenty of spots to park in a great location. It's half gas station half schlotzkys so u can get cigs or gas!

I appreciate that I can order online and pick up my sandwiches through the drive-thru. They've always been well made.