Jimmy John's - Holland Twp

The worst. Order inaccuracy, terrible service. These people do not know what they are doing and they can’t get it right to save their lives.

Nope, nope, nope. I 'm normally a fan of Jimmy John 's, but my experience at this one really irked me. First, we ordered four sandwiches for my family to take to a park for a picnic, and one of them was completely wrong. Not just a few wrong toppings, but an entirely different sandwich from what we ordered. Of course we didn 't discover it until we unwrapped it at the park. But second, when I paid with a credit card, the payment screen prompted me for a tip and gave me three options: 15%, 18%, or 20%. Or I could click the small other button at the bottom (and then presumably select a different amount or none at all). Now I 'm normally very supportive of the industry, and I 'm all for supporting those who work in the current nationwide worker shortage, but I absolutely DETEST this new practice of forcing customers to tip in situations like this, especially ones where tipping wasn 't formerly customary (this was a takeout meal, and the staff there are paid an hourly wage that does NOT assume they will receive tips). If you want to give me the option of leaving a tip, fine. But making a tip the default, and making me go through extra button presses if I do NOT want to leave a tip, is offensive and insulting. If your business isn 't making ends meet, raise the prices of your sandwiches. But stop shaming customers into paying more for their meals than advertised.

$26 for 2 combo meals??? What 's the world came to?

It’s Jimmy John’s! Same sandwich at every location. This location happens to be in beautiful downtown Holland, which in itself is so charming and cute. I love Jimmy John’s bread, but the lettuce wrap option works great for me when I’m looking for fewer calories.

An individual claiming to be a manager had shoved a man that was just minding his own business on the public sidewalk located outside the establishment. Certainly a bad look. It was all caught on film.