Starbucks - Hobbs

The ladies working there today have the best attitude I have seen in a very long time around here!

Passing through to Seminole and made a mobile order. They were very slow two cars ahead of us and took forever. Then we got our drinks our hot chocolate tasted like water and my coffee was awful very watered down no flavor and they had workers in there and was not busy like it is. Very awful do not stop at this Starbucks. Gives Starbucks a bad name. Never have I ever been to a Starbucks in many towns different places be like this one.

They seem to have skiped the whit chocolate syrup in my white coco but it was still

They gave me the wrong drink. When I told the girl at drive through it was the wrong drink she gave me a nasty attitude. They didn’t fix the drink for me so I had to go back inside to get the correct one and they purposefully filled my drink with a lot of ice just to be spiteful, even though I had originally asked for light ice. I’m calling corporate to get my refund since the employees were unwilling to help. Owners of this location need to train their employees on the importance of customer service.

This particular location has been open for many years now, and it seems they just can't get their inventory right. Almost every time we order, they are out of something and can't fulfill your order. You would think they know by now the amount of customer traffic and the most requested items sold, so perhaps order extra so you don't run out.