High St. Cafe - Hamilton

We used to enjoy this restaurant, but we were disappointed when we found out they have reduced their menu and are focusing more on catering. When we asked about some of our favorite dishes, we were told about their new focus. The limited hours on the weekend also made it difficult to bring friends who were visiting from out of town. While catering may be a profitable venture, it seems like they may be losing some loyal customers by making these changes.

This review does not pertain to the food or service, but rather the issue with their gift card system. I received a gift card for $35 and used it for a purchase of around $18. When I tried to use the remaining balance, I was informed that they are unable to accept it until they update their system, which is over a year old. I had to pay out of pocket for my salad and honey. This will be my last visit, as I found this situation to be unacceptable.

Chicken Berry Salad is a family favorite! We have also used them for catering more than once, when delivery and set up was needed, as well as for when we picked up and then dropped off the dishes. Food and service has always been good quality.

The front room has a cool vibe, but the food was disappointing. I ordered the BLT and was not impressed - the bacon was not fresh and very tough. There was noticeable cold grease on the sandwich. The chili was decent, but overall, my dining experience was subpar.

Family used to love this place! Had awesome soups, salads, burgers, and breakfast! Now it is mostly antiques and basic baked goods! We miss the whole menu. The family is amazing. We just miss Phil’s cooking! We need more dining options in town not more touristy stores.