Starbucks - Emeryville

I've been coming to this place for over 20 years, but recently I've encountered a new register worker who tries to instruct me on how to order my coffee and what their rules are. I'm not interested in their personal issues, and when I've asked politely more than four times, it’s no surprise that this place is often empty. The bathroom could use some attention, and the customer service leaves much to be desired. As for the coffee machine, while she seems to be trying to help, I really just want to enjoy my coffee without any hassle.

Unfortunately, while the staff is friendly and works hard in a challenging environment, this location is inconsistent when it comes to speed and drink quality. Even mobile orders often take 15-20 minutes, and the drinks I received here were more disappointing than satisfying, with a taste that was more akin to paint. The drinks at the nearby cafe on the road are definitely better.

This has to be the worst experience I've had. The customer service was non-existent; I felt slow and overlooked. Waiting 15 minutes for a small chai latte and a bagel is unacceptable, especially when there are only two or three customers, myself included. It should have taken a maximum of 2 to 3 minutes.

I been going to this Starbucks for 12 years. The people may change but the service stays the same. Great.

First things first.Most of the Staff was really nice, shouts out to Morgan, Rey and Erik. My drink came out fire, I only get the mango dragonfruit with lemonade and light ice.There’s no power outlets outlets here, so if you plan on working of your laptop, make sure it’s fully charged not sure why they don’t have power outlets for their customers, kinda annoyed by that. I can to work from my laptop here and they don’t supply power outlets their all capped. (Pix below)This places needs a cleaning, the floors look really bad! But more so! The staff member Ryan informed me that I shouldn’t wear this hoodie because the Waves on my “Good Vibes” hoodie could be offensive to people of tsunami. (Hoodie pix below)