The Ashley Park Ember Inn - Elmbridge

Went for two business lunches one week as we work locally and both were amazing, they are under new management and service was so good. Food was lovely, would recommend the calamari… so good! Thanks for a lovely experience.

Had a wonderful lunch at the Ashely Park today. The pub is under new management, and I have to say the food and service was spot on. I chose the gammon and chips which was lovely. Their starters are great too. Would definitely recommend the calamari. Will definately return.

Had a quick stop over, before commute to London; train station across the road! Nice atmosphere and quality of food , for price was unbelievable! I had a prawn ciabatta, which came with salad and crisps; there was also a side bowl of chips! I also had a pint of lager! All for just over £13! Now that’s a bargain!

Definitely the worst experience on a Boxing day you could imagine! After arranging a meal for my wife, mother in law and brothers in law, previously booked several weeks ago and having pre ordered our meals for 2.45pm, we arrived a few minutes early and after a brief drink were pointed in the direction of our table. After sitting for approximately 45 minutes, one of our party of five asked a bar member if we could possibly be served soon? He was accused of being rude to this member of staff, which as I witnessed he was certainly not. After approximately another 20 minutes, another of our party went to enquire when we were likely to get service and was told before he'd even spoken that he was being filmed on CCTV, despite being impeccably polite and not aggressive in any way. During this time, not one member of staff came up to us to explain the delay, tables around us were left cluttered with dirty plates and glasses. Eventually one member of staff was kind enough to bring a bowl of water for the dog in our company, lucky her! We never even got cutlery! After approximately one and a half hours, we reluctantly went to the bar and cancelled our booking, asking for our deposit back, which the barman was most pleased to do( less stress I suppose? . Not once while we were were at the table, waiting for a family get together meal, were we approached by a member of staff. We finally left hungry and massively disappointed at the appalling lack of service and inattention to care that we received in this establishment. We will not be returning, and were most disappointed to see that a queue had formed at the bar prior to our leaving of other customers with complaints. Give this place a wide berth, apparently under new management (mismanagement? .

Came for Christmas Day lunch. Disgusting food, rubbish service, waited 2 hours for our main!!! Never again!