Nando's - Elmbridge

After waiting for our food for 40 minutes, we inquired about our order only to be informed by the manager that it had been lost. Despite seeing a similar meal sitting by the kitchen for half an hour, the manager insisted it was ours. The quality of the food was subpar, especially the chicken. When we requested a refund, we were only offered cash for a cheaper meal. The manager's attitude was disappointing, but the rest of the staff appeared overwhelmed. Overall, a highly disappointing experience.

We keep regularly at this nando’s when they travel on m25 and the service and eating always 5* bruno the manager is always so friendly and helpful without failing he greets us with a smile and offers excellent service

We had an evening meal here whilst staying at hotel attached to the services, Staff were excellent, food was lovely and nothing was too much trouble, would recommend.

I would like o thank the Nando employee who asked of I needed help yesterday She carried my meal and shopping to where we were aprked in the Caravan parking area

Best Nando’s ever, great service, delicious hot food. Excellent for service station food. Great Nando’s