Swan - Dumfries Galloway

A Superb Christmas night out. Expwriece was an improvement on last year. Food was scrumptious, great service. Thank you

Great food. Starter size of nachos should be a sharer. It would have done me as a main, albeit extremely tasty. Main course of chicken stuffed with haggis, great to see “proper meal” on a menu. Home cooked and not a burger or deep fried from a packet. If there are meals like that on a menu, I would always return. On the pricey side for a couple to have a meal, would benefit from a set menu for a set price.

Upon entering the restaurant was as cosy as i remembered from my last visit several years ago. We were placed at a window table which was great. First hiccup was I’m a cider drinker and on the cider menu it only had a bottled section all being fruit or 0% which I’m not fond of. Had I not asked I wouldn’t have noticed that cider draught was mentioned in draught beer section. Maybe that should be reviewed as I had no intentions of looking at beers being a cider drinker. The next wee fumble was when we looked at the menu and upon approach to take our order we were told the simple words. Beef is unavailable but we have pork. We did not have a clue what she was talking about and assumed she had told us something that was meant for another table. Was only after ordering and needing to use the toilet that we spotted a specials board with roast dinners and other options on them that we had never been told about or made aware of as it also isn’t mentioned on the menu about Sunday roasts. Would have been nice to have been told about this option. The next hiccup i encountered was the dessert menu. We were told no cheesecake left. That was fine cos I only ever order fudgecake or cheesecake when I’m out so the server came back to get our order and I asked for fudgecake. To be told sorry we have none. So I decided to pass on desert. everyone else at our table ordered and ate there’s. So around 20-30 mins had passed and we got up to pay and leave. We were the last table out and I know I seen cheesecake sitting behind of the counter so I assumed one of the staff reserved a slice for themselves which I found rather annoying knowing I ddnt get it instead. For my main I ordered the Katsu chicken. Chicken rice and popadoms were nice. Chips were the best Iv had in a long time. So crispy and fluffy. Top marks there. However the Katsu curry sauce was watery and bland. Being out for a birthday meal I did not want to make a scene so I ate up. But I definitely think the sauce needs improvement. Staff were nice and smily but felt like they were lacking on some simple aspects of service as once again we were on the premises for an hour and a half and we weren’t asked if we would like another drink at any point either after the initial pint. Would I come back….. probably but not in a hurry.

We booked a table for myself and my family, as it was my birthday. This was our first meal at the restaurant since the new owners took over, and we were so glad to see the place so busy. Quite glad we booked in advance. We were met by the owner, who took us to our table. The staff were attentive, gave us plenty of time to chose what we wanted to eat, and the food was amazing. The waitress came and took our desert orders and had noticed a birthday card sitting on our table, so asked who's birthday it was. My pudding arrived with a wee candle in it, what a kind gesture! Amazing service and food as always. Thank you for a lovely dining experience

Disappointed with the service, very slow at serving and no explanation or apology. To be fare the food was good when it arrived but would think twice before returning.