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Bidrage med feedbackTroy made our dining experience delightful. It was our 41st anniversary. The rib eye was fantastic, the baked potato was fluffy, and the prices were reasonable. We received a complimentary dessert for our celebration. It was a bit noisy, but adding tablecloths or some decorations on the walls could help reduce the noise and make it perfect. We will definitely be coming back. Make sure to ask for Troy, he was amazing.
Ribeye was cooked perfectly, but expensive. Service was friendly but slow.
We came here a year ago and it was amazing, but after this last weekend I can say that the quality has gone down the hill in every case. the menu changed and they were from about 4 dings. my man has the stock pocket and he said it was really good, but it doesn't come with something else so they have to order each side separately and the items were really small. I have the lateral garnel sampi (3 little garnel) we have spent 68 dollars, eaten everything and left starving.
We should of turned around once we walked in and heard people complaining. At the host stand they were nice but defensive to complaining guests. A guy was running around in jeans and baseball cap (who I later talked to and he said he was manager but thrown into role as he was a dishwasher last summer). He seemed lost and didn’t know how to respond to upset customers : they had to wait 45min, didn’t get salads before meal, no bread with meal as previously had, and food was not worth price. Call us stupid as we should of left then but has been here three other times most recent being last June (FABULOUS then The baseball cap manager guy had no idea where to seat who and seemed nice enough but not really fit fit his role- or dressed for it either. We did get seated and waiter seemed nice enough-we had to ask for our drinks, remind him for appetizer which ended up coming with salad ? The couple across from us got their salads after the meal and then someone brought them another salad asking how they got the first two. They didn’t even eat salads as they were almost done with meal. When we finally got our meal the steaks ordered-rare and medium well looked the exact same. Why send back as it takes forever as it is. The bottle of wine ordered with meal came during our last bites. There was no way that was $48 6oz ribeyes or $4 salads that cost extra. I used to love selection and good and it was an upscale place to get with good food. This experience sucked. Overpriced not good food we just wanted to experience to be done. I’m not sure how it went downhill so far in a year but whoever is manager now need to seriously re evaluate. Would not recommend to anyone. Prices are way way out of market even in todays world. The excuses we were given when asked servers and workers: I’m new, you don’t understand food service, I just got into this role, the cook is difficult to work with, we can’t help they don’t communicate …. Our server tried but obviously was not trained well I think he would be better trained properly and I’m not talking just the language barriers if several workers- I’m talking training of how to do things. Seriously whoever is truly in charge you have changes to make. Not recommended to go there ever again. waste of time. Waste of money.
This has been a frequented restaurant that my wife and I loved going to every time we were in the Hills, but over the past year you can tell things have changed. I don't know if they have lost there kitchen staff but the menu, food quality, and portion size have all taken a hit. Surrounding high quality restaurants have improved in that same time so my guess would be that the staff ended up moving. It a real shame because this place had been top notch for so many years, hopefully they can recover.
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