Papa Johns Pizza - Cobourg

Papa John's pizza is one of best tasting pizzas from a franchise in Cobourg. We won't order from another. The quality of the ingredients is higher than other places. The crust is perfect. The prices are higher on a regular day but order on Wacky Wednesday or check out their deals and it's worth it. Plus the delivery guys are courteous and nice.

Ordered 2 Pans, one Works one Spicy Italian. Got it delivered, Spicy Italian was burnt to inedibility. Not even mad. The reason? Prompt, professional response to remake and redeliver on a snowy, obviously busy, Saturday night. Thanks PJ'S!

My wife and I were not happy with our delivery order on Friday night…BUT received a very professional and satisfactory outcome from Store Manager Tara. I called in an order for delivery. The person answering the phone was a bit nervous and obviously new to the job. We asked about the specials and the person on the phone struggled to explain them to us, so we ordered 2 mediums pizzas with garlic knots and a 2-liter bottle of pop. My pizza was delivered nice and hot and good as ordered and my wife’s pizza was delivered nice and hot, somewhat like ordered but missing a few requested changes and at almost double the cost of my pizza. The next morning, I called the store and spoke to the Store Manager Tara who was professional and quick to fix the problem. I told Tara that I was not happy with our order and asked if she would help me. After explaining the highlights of the mishap to Tara, she pulled up my bill, did a quick review and then took full responsibility for the mistake. Tara apologized and asked me to please order one more time over the next few weeks and to give them a chance to fix the mistake. Tara offered me a good will gesture that would be added to my profile (attached to my phone number) that would be added to my next order. All in all, I think that the gesture that Tara extended to me for my troubles was more than fair and we look forward to placing our next order with Papa Johns in Cobourg.

There was a mistake with the app, it would not allow me to order. the cobourg, ON location, corrected the error. I ordered the delivery. it was delivered. there was a mistake in the app and the big clear cheese in my order was not there, the app had ordered the other pizza doubled. with hungry children I called and we discussed the initial order and graciously decided to send this big cheesecake. Being a regular customer is great, but they did not have to complicate it, it was not the location error. above and beyond, my kids and my sanity thank y’all!

Monday half Friday was $34, asked the supplier if I order tomorrow the same thing if my order would be $68 for 1 big pizza? says ya, the online is a little confusing. would love the explanation on this Monday half off scam...pizza was good tho,Only not 34 half good...lol