Great Wall - Charles Town

They then told me they simply don’t have lobster tail, which confirms we weren’t trying to pull a fast one. They insisted I return the meal for a refund, but I told them I would not drive back due to their misleading advertisement unless they covered my gas. They suggested I bring the food back and that the manager would call me to discuss a gas refund, as if I should just take their word for it. We then proposed that instead of a refund, we be offered a discount to keep the food, acknowledging the misunderstanding on their part. It became clear they were not going to take responsibility for their error, which is why I'm leaving this review. Spend your money somewhere that values accountability because this place unfortunately does not. I've been a loyal customer for many years, but because of this experience, I can no longer recommend them. After our call, they called me back to say they would issue a refund if I returned the food, but by then, we had already eaten it. So, too late for that!

If you order food here,I would get: chicken wingsNOT as a lunch order, but by themselves.The lunch order of chicken wings comes with pork fried rice that is cold, dry, and lacking in flavor.The wonton soup tasted decent.The egg rolls are pretty good.Fried scallops were good.I would not get the beef and broccoli because it comes with the same pork fried rice. The beef itself okay, but I wouldn't say high points for the broccoli.Also if you order the wonton appetizer, expect bland, hard overcooked wontons.Definitely a hit or miss for ordering. Not worth the money to me.

Dont waste your money or time. lived here for over 20 years. this place use to be good years ago. but as of now its horrible.

Best Chinese place in town. Far better than any chain, and run by locals since forever. Great food, always on point.

Quick service. Good good. We did the hibachi instead of the dining area.