Sheetz - Carlisle

Like every Sheetz I've been too. Quick N Easy.. yea sometimes their is a line but usually when It gets that big some employee comes over and helps check people out plus they have self scans. I can't use it... I have beer.

Spent thanksgiving in New York and on my drive home I stopped at this location. I ordered a salad which was about 7 dollars. I thought that was a little bit expensive but when I saw the size of my salad I took that thought back. It was a delicious salad.

This restaurant offers exceptional food and service. One employee who truly exemplifies world-class customer service is Ryan! He really made my day. I'm recommending this location to everyone because I believe that every dollar I spend here, whether on fuel or merchandise, is well worth it. Thank you for the amazing experience, Ryan! I hope you receive a raise or promotion. Smiles all around! Thank you!

I really appreciate the layout of this Sheetz, especially the spacious parking lot. It makes it convenient for pickups and trailers to pull in. I would choose Sheetz over truck stops any day! I'm hopeful that Sheetz will keep expanding with more large locations like this one!

To provide some context, I initially ordered a salad for lunch at work since Sheetz was the only place open at 3:40 PM. When I picked up my food, the bag was sealed, so I didn’t check the contents at the time. I had ordered a grilled chicken salad, but my receipt indicated grilled chicken while I found steak in my salad instead. It wasn't a huge problem for me personally since I don’t eat beef, but it could have been for someone else. I understand that mistakes happen, but when I tried to get a refund (I didn't have time to return to fix the order), it took several calls to reach someone. I was disconnected twice before finally getting through to Stacy, who was kind enough to put me on hold for a manager. Unfortunately, after a short wait, Stacy returned to inform me that I needed to call back at 6 AM because the team was too busy to help, and she wasn't sure how to resolve my issue. This was understandably frustrating. Not only did I feel like my time and money were wasted, but I had to go back to work without eating, though thankfully my shift was nearly over. Overall, I was more dissatisfied with the manager’s response than the mishap with my order. While errors can occur, a lack of accountability in management isn’t acceptable. I’ll be following up again, hoping for a more effective resolution.