Brewers Fayre - Blackburn with Darwen

Food and drink is not topped up in time, and today wasn't even busy. Staff stood around while tables have food all over them an one girl working on her own. Bacon technically cooked within a few seconds, eggs leave the kitchen cold, mushrooms sit uncooked on every occasion, pastries run out so quickly, coffee machine left unchecked. I've been sat in a area with a small plate of food covering the floor and no one has attended to it in over an hour. Remedy may include having a Great conductor for the orchestra; being better organised with the food, cooking the mushrooms and bacon, clean more. Friendliness is 100% but doesn't make the breakfast experience a good one when the food is ruined. I had 16 yrs in the cafe restaurant business serving and waiting on.

Simmone was a fabulous Host to us and my little dog, 10 out of 10 for her service skills. So pleasant and nothing was too much trouble. An Asset to your company.

I've been coming here for years for business. I always choose to stay at the hotel attached because of the restaurant. The staff here are so helpful, friendly, and polite. The food is very reasonable and of great quality for the price. This morning, Emma in the kitchen kindly obliged when I chose to be awkward and ask for an omelette for breakfast. Special thank you also to Katie and Jen, who always seem to be here and are always smiling.

Haven't been for a few week due to being on holiday, so on the way home from the airport we decided to go to the Oakenhurst Farm for tea, I was very disappointed that you could no longer upgrade your fish to haddock on the new menu for the 2 for £11.49 meals, it's not like we don't pay more to have a decent fish because it is worth the extra, but no can't upgrade unless i pay full price for both meals !!!, so I had to put up with the fish (probably Vietnamese dogfish lol) which was far inferior, then they had no BBQ sauce to go with my wife's Smothered chicken and she said it was like eating dry carboard and the coleslaw they gave to substitute the BBQ Sauce did not improve the meal, staff were friendly enough but looking round the restaurant the seats are very shabby and wobbly, I was wondering if this was one of the Brewers Fayre they had earmarked for closure due to the lack of investment that was obvious for all to see. it is a shame as it always seemed to be quite busy. Probably won't be back, I will have to spend my points at another venue

The service at this restaurant was excellent, thanks to Katie B. She was efficient and polite. The breakfast we ordered was delivered quickly, hot, beautifully presented, and delicious.