Ross' - Bettendorf

I will never go back to Ross's. The food was ok, that's the only reason why it got 1 star. Otherwise it would get zero stars. It only took 45 minutes for our food to come out and no they was not busy. Our drinks were disgusting and on top of that our server was horrible. It just wasn't a good experience for us

The only reason I gave any stars was because the waitress was pretty good. I don't remember her name. I took my family there this evening and there wasn't anyone else eating there. Should have been my first warning. The place was cold. Like they didn't have the heat on. The hot wings were nothing more the cut up chicken strips covered in hot sauce. I got the chicken fried steak with hashbrowns and eggs. The only edible thing was the eggs. Nothing else was cooked. I would not recommend this place to anyone.

Worst experience at Ross' ever. I used to love this place! The hostess was completely lost, she was new and not a single person was willing to help her! I felt for her! Waited for almost an hour for our food, my chili came it was cold! The waitress was so u professional and beyond rude!

4 patrons in restaurant, took half an hour to get a cheeseburger. Order wasn't correct, ketchup bottle with no ketchup, went to get my own, zero contact from any staff member on how's your food, refills, dessert nothing. As another viewer mentioned a very cold restaurant bring a blanket or stay home and cook your own $13 burger.

One star is honestly more than they deserve. Service was awful. We had a table of five and waited almost and hour for our food just to have it be cold. We also watched our server a total of four, maybe five times while we were there. Drinks were barely topped off or refilled while we watched the server just wonder around or cleaning empty tables. Once we finally got our checks we waited another 10 minutes to have them take for check out. The table we sat at was definitely not wiped down all the way and was sticky. Save your money people.