Firehouse Subs Dawson Rd - Albany

It has been a while since I had been to Firehouse subs....got a free sub for my bday (thanks) so I had lunch....ordered online to avoid lines but I fortunately, I still had to wait while my friends ordered in line and got theirs before I did....but it wasfree so can't complain too much....food was great...restrooms were clean....staff was friendly.

I will not be going back to the Firehouse on Dawson Rd. in Albany, GA. I was highly dissatisfied with the way my food was made. I asked for extra lettuce and what I was given didn 't even cover the bottom of the container, yet I paid $9.00 and was evengenerous enough to donate my extra change to the firehouse fund when asked. I mean for goodness sakes, be mindful enough to givea generous portion of lettuce when extra is requested--it 's just lettuce! I also didn 't like that the cucumbers and peppers werechopped not sliced--what sandwich joint serves produce for sandwiches like that. The person who made my food was condescendingand said to me on the way out enjoy eating that . Because of my experience, I will not be back. It 's the first Firehouse that Iwas very unsatisfied with. I 'll stick with Jersey Mike 's and even Subway, places that know what they are doing!

Food is good but service can be slow and employees are kinda dry a lot.

Customers acknowledged and orders quickly prepared. They just need to tidy up around drink area a little more frequently.

98% of the time my food is fresh and made correctly, which I appreciate because they are my GO TO SUB SHOP! Straightforward experience and they are well staffed to get orders out quickly and EFFICIENTLY! Hands down THE BEST! I get the smoked Turkey onwhite! So. Darn. Good! Good job y?all!