Dairy Queen Grill Chill - Abingdon

New DQ opened at Daleville Plaza in Botetourt County. Glad to see this business there. Great products and the service and employees were impressive. Highly recommend!Wheelchair accessibility: Yes no issues

Paid for extra ranch and didn’t get it. Checked the receipt to make sure we weren’t charged and we were, and also noticed then that we were charged for items we didn’t even order. When I called to speak with manager, Eric, who answered the phone was very unhelpful and said all he could do is for me to drive all the way back to the store and get the items I was charged for… that I didn’t order… he got a salty attitude when I said that wasn’t right to do to people and made it seem like he was doing me the worlds biggest favor by offering to refund the items I was charged for that I didn’t order. As a business owner I could never imagine making my customers pay for my own mistakes and then trying to make them feel bad for me fixing my own mistakes. Overall gave us the ick about every going to another DQ.

Came thru the drive thru tonight and purchased 2 blizzards and had to throw both away because the ice cream was soured. Worst experience I've ever had at DQ but it won't happen again because I won't go back and pay over $11 for something that had to be disposed of immediate to keep from getting food poisoning.

The candy cane blizzard is very good. The service was great I was in and out. The ambiance was pretty good.

Make sure you have everything before leaving the window.